Our mission at JAA is to provide the safest environment possible for our visitors, residents, and staff. Visitors are an essential part of the quality of life and community we have at JAA, and all have a responsibility to let us know they are in our buildings.
JAA believes having information about who is entering our buildings is reasonable, particularly for senior living communities like ours. (Note that similar standards have been in place in preschools and other vulnerable environments for many years).
Sign Up, Sign In, Stay Safe, helps JAA assure we meet rigorous safety standards.
HOW IT WORKS:
The new touchscreen kiosk located at the entrance to each of our buildings is easy to use and replaces the sign-in guestbook. All visitors must sign in and sign out at the touchscreen kiosk each time they enter and exit our community.
Upon entering any JAA building, once the new system is in place, step up to the touchscreen kiosk located near entrance doors.
On your first visit with the new system, you will create an account for yourself (this should take 2-3 minutes):
- Touch SIGN IN.
- Identify yourself by touching VISITOR.
- Provide your MOBILE PHONE number on the touchpad.
- Remember the phone number entered because it will be our ID number thereafter.
- Enter your FIRST and LAST NAME on the touchpad.
- Confirm your name.
- Confirm with whom you are here to visit.
- Note many staff are not listed by name but by department.
- Always defer to DEVELOPMENT if you are unsure.
- Follow any additional prompts to complete the sign in process.
- Take your visitor badge from the printer and adhere it so it is visible.
For every visit thereafter, your phone number will identify you in the system (this should take 30 seconds):
- Touch SIGN IN.
- Choose VISITOR.
- Provide your MOBILE PHONE number.
- Confirm your NAME.
- Confirm with whom you are here to visit.
- Enter his or her LAST NAME.
- Follow any additional prompts to complete the sign in process.
- Take your visitor badge from the printer and adhere it so it is visible.
When exiting the building, (this should take less than 15 seconds):
- Remember to touch SIGN OUT on the kiosk.
- Touch FRIEND, FAMILY, or VOLUNTEER.
- Type in your MOBILE PHONE NUMBER.
For Smartphone users (this should take less than 15 seconds):
- A MOBILE APP for iOS and Android will launch in the near future.
- With the app, you will be able to check in remotely each time you visit.
- You will pick up your badge as you enter the building.
- Additional details on the app will be coming soon.
There is no more important responsibility than maintaining the safest possible environment for our visitors, residents, and staff.
Thank you for your support of the changes we are implementing.